Skip to main content

BigCommerce Ecommerce Platform

Enterprise-grade hosted ecommerce platform with no transaction fees and built-in advanced features.

Official Website

Target Market

BigCommerce targets growing businesses and enterprises that need advanced features without transaction fees.

Growing Businesses

Ideal for businesses with $500K-$10M annual revenue looking to scale without platform limitations.

Mid-Market to Enterprise

BigCommerce Enterprise targets businesses with $10M+ revenue needing advanced B2B and multi-store capabilities.

B2B Businesses

Strong B2B Edition with native features for wholesale, custom pricing, and account management.

Ideal Business & Use Cases

BigCommerce excels when you need advanced features without transaction fees and want to avoid app dependency.

High-Volume Sellers

Perfect for businesses processing high transaction volumes where transaction fees would be costly.

  • No transaction fees on any plan
  • Unlimited products and bandwidth
  • Scalable infrastructure

B2B Commerce

Native B2B features make it ideal for wholesale and business-to-business operations.

  • Customer groups and pricing
  • Quote management
  • Account management portals

Headless Commerce

Strong API and headless capabilities for businesses wanting custom frontends.

  • GraphQL and REST APIs
  • Headless-ready architecture
  • Multi-frontend support

Multi-Channel Selling

Built-in integrations for major marketplaces and channels.

  • Amazon, eBay, Google Shopping
  • Facebook, Instagram, Pinterest
  • Unified inventory management

Pros & Cons vs. Similar Platforms

How BigCommerce compares to other major ecommerce platforms.

Advantages

  • vs. Shopify:

    No transaction fees on any plan, more built-in features (less app dependency), better SEO out-of-the-box, stronger B2B features, better for high-volume sellers, more API calls included.

  • vs. WooCommerce:

    Fully hosted (no hosting management), better security out-of-the-box, automatic updates, better performance, less technical knowledge required, better support.

  • vs. Magento:

    Easier to use, faster setup, lower total cost of ownership, better for mid-market, less technical complexity, better support.

Disadvantages

  • vs. Shopify:

    Smaller app ecosystem (1,000+ vs. 8,000+), less brand recognition, fewer third-party integrations, less community support, higher monthly costs at entry level, less suitable for dropshipping.

  • vs. WooCommerce:

    Monthly subscription fees, less customization flexibility, no code access, less suitable for content + commerce, smaller plugin ecosystem.

  • vs. Magento:

    Less suitable for very large enterprises, fewer customization options, less control over infrastructure, smaller enterprise ecosystem.

Typical Integrations

BigCommerce offers strong native integrations and a growing app marketplace.

Payment & Finance

  • Payment Gateways: PayPal, Stripe, Square, Authorize.Net, Braintree, Klarna, Afterpay
  • Accounting: QuickBooks, Xero, NetSuite, Sage
  • Tax: Avalara, TaxJar

Fulfillment & Shipping

  • Shipping: ShipStation, Shippo, EasyShip, FedEx, UPS, DHL, USPS
  • Fulfillment: Amazon FBA, ShipBob, 3PL Central
  • Inventory: TradeGecko, DEAR Systems, Cin7

Marketing & CRM

ERP & B2B

  • ERP: SAP, Oracle NetSuite, Microsoft Dynamics, Acumatica
  • PIM: Akeneo, Salsify
  • Marketplaces: Amazon, eBay, Google Shopping, Facebook Shop

Cost of Operating by Use Case

BigCommerce pricing is based on annual sales volume, with no transaction fees.

Small Business

Plan: Standard ($29/month, up to $50K/year)

  • Platform: $29/month
  • Transaction Fees: $0 (no transaction fees)
  • Theme: $0-$250 (one-time) or free themes
  • Apps: $0-$50/month
  • Total: ~$30-$80/month

Growing Business

Plan: Plus ($79/month, up to $180K/year) or Pro ($299/month, up to $400K/year)

  • Platform: $79-$299/month
  • Transaction Fees: $0
  • Theme: $0-$350 (one-time)
  • Apps: $50-$200/month
  • Total: ~$130-$550/month

Enterprise

Plan: Enterprise (custom pricing, $400K+/year)

  • Platform: $400-$2,000+/month (based on revenue)
  • Transaction Fees: $0
  • Custom Development: $5,000-$50,000+
  • Apps & Integrations: $200-$1,000+/month
  • Total: ~$600-$3,000+/month

B2B Business

Plan: B2B Edition (add-on to Plus/Pro/Enterprise)

  • Base Platform: $79-$2,000+/month
  • B2B Edition: Additional cost (varies)
  • ERP Integration: $0-$500/month
  • Total: ~$150-$3,500+/month

Ease of Implementation

BigCommerce offers a balance of ease-of-use and advanced features.

Setup Speed

Rating: 8/10
Can launch in 1-2 weeks. Full setup typically takes 2-4 weeks with customization.

User-Friendliness

Rating: 8/10
Intuitive admin interface. More features built-in than Shopify, which can be overwhelming initially.

Customization Complexity

Rating: 7/10
Good theme customization. Advanced customizations require Stencil theme knowledge or developer.

Implementation Timeline

1-2 Weeks

Basic Setup

Theme selection, product import, payment setup

2-4 Weeks

Standard Setup

Customization, app integration, content creation

1-3 Months

Advanced Setup

Custom development, complex integrations, B2B configuration

2-6 Months

Enterprise Setup

Custom architecture, extensive integrations, migration

Typical Cost to Implement

Implementation costs are similar to Shopify but may be lower due to fewer required apps.

DIY / Self-Service

Cost: $0-$500

  • Free theme or $0-$250 premium theme
  • Free apps or $0-$300 in app subscriptions
  • Time investment: 20-40 hours
  • Best for: Simple stores, basic needs

Professional Setup

Cost: $1,000-$5,000

  • Theme customization and setup
  • App integration and configuration
  • Product import and organization
  • Basic training and documentation

Custom Development

Cost: $5,000-$25,000

  • Custom Stencil theme development
  • Custom app development
  • Complex integrations
  • Advanced functionality

Enterprise Implementation

Cost: $25,000-$200,000+

  • Multi-store architecture
  • ERP/CRM integrations
  • B2B configuration and workflows
  • Data migration and training

Platform Reviews & Ratings

What users and experts say about BigCommerce.

Overall Ratings

  • G2: 4.3/5 (1,500+ reviews)

    Highly rated for built-in features and no transaction fees.

  • Capterra: 4.4/5 (1,200+ reviews)

    Praised for scalability and B2B features.

  • TrustRadius: 8.5/10 (200+ reviews)

    Strong ratings for enterprise capabilities.

Common Praises

  • No transaction fees
  • More built-in features
  • Strong B2B capabilities
  • Good scalability
  • Better SEO features
  • Strong API capabilities
  • Good customer support

Common Criticisms

  • Smaller app ecosystem
  • Less brand recognition
  • Can be overwhelming with features
  • Higher entry-level pricing
  • Less suitable for dropshipping
  • Theme customization can be complex
  • Smaller community

Expert Opinions

  • Best For:

    Growing businesses, high-volume sellers, B2B businesses, businesses wanting built-in features, headless commerce, multi-channel selling.

  • Not Ideal For:

    Very small businesses, dropshipping-focused businesses, businesses needing extensive app ecosystem, businesses wanting simpler interface.

  • Market Position:

    Strong competitor to Shopify, particularly for mid-market and B2B. Growing market share with focus on no transaction fees and built-in features.

Is BigCommerce Right for You?

Get a personalized recommendation based on your business size, transaction volume, and feature requirements.

Start the Quiz